Voxek.net
Refund Policy
Last updated: October 15, 2026
14-day money-back guarantee
If you're not happy with a payment for a Voxek plan, ask for a refund within 14 days of that payment and you'll get it back in full. This covers your first payment, every renewal, and the first payment after a free trial.
- What happens next — the money goes back to the card or account you paid with. The steaks that payment added are taken off your account, and the plan is cancelled so it doesn't renew. Mods you've already made stay yours.
- After 14 days — a payment can't be refunded any more, but you can cancel any time so you're not charged again. This doesn't affect any rights you have under the consumer law where you live.
- Charged by mistake, or without your permission? Tell us and we'll refund it, whenever it happened.
How to ask for a refund
- Go to paddle.net, look up your order with the email you paid with, and ask for a refund there; or
- reply to your Paddle receipt email; or
- email voxekbusiness@gmail.com from the address you paid with.
Free trial and failed builds
- On the free trial, cancel before it ends and you're never charged, so there's nothing to refund.
- A build that fails gives its steaks back to your account automatically. That's a steak refund, not a money refund, and it doesn't use up anything above.
Cancelling
You can cancel any time from Manage plan on the pricing page, from the link in your receipt, or by emailing us. Cancelling stops the next renewal; you keep your plan until the end of the month (or year) you've paid for.
Who handles payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it processes payments, issues receipts and invoices, and handles refunds and billing questions on our behalf.
Questions
Voxek is a trading name of Mohammed Awad. Email voxekbusiness@gmail.com.